About Coffeetreat

Our Story

The COFFEETREAT concept was founded by Chelsea Hayward back in 2016 where she saw an opportunity to purchase a hole in wall style takeaway cafe.

After a major aesthetic transformation and time and a tested menu Chelsea’s passion for coffee, food and great fast service was born.

Coffee Treat's Shop

Our Mission

At COFFEETREAT, our mission is to deliver an exceptional takeaway coffee experience to our customers, one cup at a time.

We are dedicated to making high-quality coffee beverages using premium beans sourced sustainably from around the world.

Our commitment to excellence extends beyond our products to providing outstanding customer service, fostering a warm and welcoming environment, and giving back to the communities we serve.

Our Vision

Our vision is to become the preferred destination for takeaway coffee lovers worldwide, and to be known for our outstanding quality, exceptional service, and genuine commitment to making a positive impact on coffee communities and the environment.

Coffee Beans

Our Values

Brewing up a culture of success and satisfaction.

Quality

We are relentless in our pursuit of coffee perfection. Our baristas are trained to expertly brew each cup, ensuring every sip is a moment of delight.

Sustainability

We believe in responsible sourcing practices that support the well-being of coffee farmers, protect the environment and promote a sustainable coffee industry.

Community

We are more than just a coffee franchise; we are a part of the communities we serve. We actively engage with and support local initiatives, striving to make a positive impact.

Innovation

We explore innovative methods and technologies to elevate our offerings, embrace continuous improvement and stay at the forefront of coffee trends.

Customer Satisfaction

Our customers are at the heart of everything we do. We aim to exceed expectations through attentive service, personalized recommendations and a warm, fun and friendly atmosphere.

Teamwork

We foster a collaborative and supportive work environment, where every team member is valued and empowered to contribute their unique skills and ideas.

Integrity

Honesty, transparency, and ethical conduct underpin our actions. We build trust with our customers, partners, and team members through unwavering integrity.

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VIP
Owner of Coffee Treat

Meet The Owner

Chelsea developed recipes and formulas based on various research activities and observations, customer feedback, and high demand for those products ensured a placement on the Menu permanently. 

The Team at Coffeetreat is a energetic, focused and enthusiastic Management Team, which all have unique skills sets that combine well and complement each other in the operation of the business.

Chelsea’s combined skill set encompassing knowledge and experience from various retail businesses, has successfully taken the business from strength to strength.

The Business

Franchising the business is the next chapter in the book of strategies that she sees turning Coffeetreat into a household name in Australia and beyond. This is reflected in COFFEETREAT’s vision statement;

‘To become the preferred destination for takeaway coffee lovers worldwide, known for our outstanding quality, exceptional service, and genuine commitment to making a positive impact on coffee communities and the environment.’

COFFEETREAT commenced trading in January 2016 in Country Seaside Warrnambool Victoria.

It is a family-owned business providing its customers “A Hole In Wall Coffee Experience”. We specialize in the sales of Coffee, Iced Beverages, Toasties, Melts, Cakes & Pastries.

Coffee Treat Store
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